Culture & Community
Nursing Excellence
Through a blend of clinical mastery and deep compassion, our nurses deliver trust and reassurance that define top-tier cardiovascular care.
The heart of exceptional care
Nursing is the bedrock of patient care. Every day, our nurses bring unwavering dedication and advanced expertise to patients and families during critical moments. By uniting evidence-based practice with genuine empathy, our nursing team elevates clinical outcomes and leave a lasting imprint across our entire enterprise.
2025 Press Ganey Excellence Awards: Among the top 5%
Key accomplishments
ANCC Magnet® designation
ANCC Magnet® designation places our enterprise in the elite TOP 2% OF HOSPITALS with consecutive designations.
Dallas, Fort Worth and Waxahachie:
5th consecutive designation
Plano, Denton and McKinney:
4th consecutive designation
2025 Guardian of Excellence Award®
Consistently ranked in top 5%
Plano: Patient Experience—Emergency Department and Inpatient
Denton: Patient Experience—Emergency Department and Outpatient Services
2025 Pinnacle of Excellence Award®
Sustained top 5% performance over 3 years
Denton: Patient Experience—Emergency Department
Professional development and leadership
- Enhanced recovery leadership: Enhanced Recovery After Surgery (ERAS) coordinator nurses drive standardized, evidence-based recovery protocols to optimize patient outcomes.
- Expanded leadership footprint: Dedicated directors of nursing and administrative supervisors at all sites strengthen frontline support and unify clinical practice.
- Opportunities to grow: Nurses are encouraged to pursue certifications, contribute to quality initiatives and share their expertise through presentations and publications.
National conference representation
We encourage our nursing team members to submit journal articles, present at national conferences and provide abstracts on clinical quality as part of personal and professional growth. Our nursing team represented Baylor Scott & White The Heart Hospital at The Beryl Institute, sharing insights and best practices that demonstrate how our commitment to exceptional patient experiences translates into meaningful outcomes. We are proud of our team members who have represented us throughout the year.
BY THE NUMBERS
Excellence in Nursing 2026
The Excellence in Nursing program honors remarkable nurses from across the Baylor Scott & White organization, including these from The Heart Hospital:
Megan Goudie
Loretta Klavon
Heather McGuire
Merinda Mulhollen
Yolani Nalundasan
Jaclyn Nunn
Alexis Spicer
Jeffrey Tripper
Susan Ward
The DAISY Award®
Cody Bruce
Hallen Dao
Katie Davis
Charlye Guerrero
Ana de la Cruz Herrera
Leslie Norris
Miranda Rodriguez
Allen Jade (AJ) Yatco
Sunshine Awards
Rafael Carrera
Kenneth Duckworth
Ariane Lemieux
Ines Lowe
Deborah McKinzie
Christy Phelps
Tanya Suntaxi
Hilda Torress
Explore our culture and community initiatives
Making an impact on lives inside and outside our four walls
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